Complete Guides & References

Key Components

NameAudio is built on a modern, scalable architecture designed for educational institutions:

• Chrome Extension: Browser-based integration with Veracross
• Admin Panel: Web-based management interface
• Audio Storage: Secure cloud-based audio file management
• Multi-Tenant: Support for multiple schools and institutions

Supported Platforms

• Browsers: Chrome 88+ (desktop)
• School Systems: Veracross integration
• Audio Formats: MP3, M4A, WebM
• Operating Systems: Windows, macOS, Linux

For Teachers & Staff

Getting Started

1. Install the NameAudio Chrome extension
2. Navigate to your school's Veracross directory
3. Look for play buttons next to student names
4. Click to hear correct pronunciations

Best Practices

• Use audio guides before class introductions
• Practice difficult names multiple times
• Ask students to confirm pronunciation
• Report missing or incorrect recordings

For Administrators

Managing Recordings

• Upload new audio recordings
• Review and approve submissions
• Edit existing recordings
• Manage user permissions

System Administration

• Monitor usage statistics
• Manage school settings
• Handle user support requests
• Coordinate with NameAudio support

Veracross Integration

NameAudio integrates directly with Veracross student directories through a Chrome extension. The integration works by:

• Detecting when you're on a Veracross directory page
• Automatically identifying your school from the URL
• Loading available audio recordings for displayed names
• Adding play buttons next to student names
• Providing secure audio playback through our servers

Security & Privacy

Data Protection

• All audio files are encrypted in transit and at rest
• School data is isolated and secure
• No personal student information is stored
• HTTPS encryption for all communications

Access Control

• Role-based permissions for administrators
• Secure authentication for admin access
• Audit logging for all administrative actions
• Regular security updates and monitoring

For Users

• Chrome browser version 88 or higher
• Internet connection for audio playback
• Audio output capability (speakers or headphones)
• Access to Veracross directory pages

For Schools

• Veracross system access
• Designated administrator account
• Audio recording equipment (for creating recordings)
• Internet access for admin panel

Best Practices for Recording Names

• Use a quiet environment with minimal background noise
• Speak clearly and at a normal pace
• Pronounce the name exactly as the student prefers
• Record multiple takes and choose the best one
• Keep recordings under 5 seconds for optimal performance
• Use high-quality audio equipment when possible

Implementation Process

Getting Started with NameAudio

1. Initial Consultation: Discuss your school's needs and requirements
2. Account Setup: Create your school's NameAudio account
3. Administrator Training: Train designated staff on the admin panel
4. Extension Deployment: Distribute Chrome extension to teachers
5. Content Creation: Begin recording student name pronunciations
6. Go Live: Launch the system for your school community

Privacy & Data Protection

• FERPA compliant data handling
• COPPA compliance for student privacy
• GDPR compliance for international schools
• Regular privacy audits and assessments
• Data retention policies and procedures

Security Standards

• Industry-standard encryption protocols
• Regular security assessments
• Secure data center infrastructure
• Incident response procedures
• Compliance with educational security standards

Support Channels

• Email Support: support@nameaudio.app
• Phone Support: (253) 242-3543
• Response Time: Within 24 hours
• Help Documentation: Help Center

Training Resources

• Onboarding sessions for new schools
• Administrator training webinars
• Video tutorials and guides
• Best practices documentation

Our Location

Seattle, WA
USA
Phone: (253) 242-3543
Email: support@nameaudio.app

Additional Resources

• Help Center - User guides and troubleshooting
• Contact Form - Send us a message
• Privacy Policy - Data protection information
• Terms of Service - Service agreements